Weeknotes 2. Week ending 26/3/21

Polly Thompson
3 min readMar 30, 2021

One thing I’ve been thinking this week

Is that “driving” is a terrible metaphor to use when talking about how to bring about cultural change in an organisation. It makes me think of cattle.

A farmer in a tractor, herding cows
I imagine bovine culture to be fairly impervious to change (Image credit: Anne Burgess / Herding Cattle, 21st Century Style)

Are these farmers “driving cultural change”? No — they are coercing behaviour. When they stop driving the cows will go in whatever direction they like.

The other type of driving is mechanical. Again — the tractor has no agency — it is controlled by the person doing the driving.

I much prefer more gentle metaphors: cultivating or nurturing, which acknowledge complexity and don’t imply coercion. But they still have a major problem: they place the person doing the nurturing or cultivating outside the change.

A topiary gardener with a watering can
When I cultivate a garden, I am not part of the garden, unlike this guy. (Picture credit: Ibex73, CC BY-SA 4.0 via Wikimedia)

What metaphor could I use that would place me within the complex system I want to change?

Podcast rabbit hole of the week

The new episode of Cautionary Tales about the Dunning Kruger effect, led me to a related episode of You are not so smart. While browsing the You are not so smart archive I spotted an interview with Gretchen McCullock who wrote Because Internet (which is an excellent book). That interview led me to Lingthusiasm, which Gretchen presents with Lauren Gawne and which I have been binging:

Something I learned (although not this week)

One thing I picked up from Because Internet is how the meaning of punctuation in chat messages is different for different generations. I am old, so I automatically put a full stop at the end of a sentence, even in chat, but I learned that for younger people that full stop reads as abruptness/ disapproval (I may be mistranslating, ask a young person!).

I try to treat people as they would like to be treated, so I make an effort not to use full stops when talking via chat to the younger people I work with. It’s surprisingly difficult to remember, so I end up putting them in and then deleting them. I was going to leave the full stop off the last sentence of this post, but I can’t bring myself to. That’s fine though, because this isn’t chat. As usual — context is everything.

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Polly Thompson

@pollyrt feminist, powerlifter, parent, #localgov tech person (formerly @citizensadvice), exiled londoner, adopted cardiffian, curious generalist